Privacy Policy

MahumTech LLC ("MahumTech", "we", "us", or "our") is an AI and cloud consulting company headquartered in Sugar Land, Texas. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit mahumtech.com, use our services, or interact with us.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

Information You Provide Directly

• Name, email address, phone number, and company name when you submit our contact form or book a consultation
• Business information and project details you share during discovery calls or onboarding
• Payment and billing information processed through our secure payment partners
• Communications, feedback, and support requests

Information Collected Automatically

• IP address, browser type, operating system, and referrer URL
• Pages visited, time on site, and click interactions (via Microsoft Clarity analytics)
• Device identifiers and session data

Information from Third Parties

• If you sign in through a third-party OAuth provider (Google, GitHub) via our authentication platform, we receive your name, email address, and profile photo as permitted by that provider
• Business information from publicly available sources when evaluating partnership opportunities

2. How We Use Your Information

• To respond to inquiries and provide requested consulting, AI, and cloud services
• To schedule and manage consultations via our booking platform (Calendly)
• To fulfill contractual obligations and deliver project deliverables
• To send service-related communications, invoices, and project updates
• To improve our website, services, and user experience using analytics data
• To comply with legal obligations and protect our legal rights
• To send marketing communications where you have opted in (you may opt out at any time)

3. Sharing and Disclosure

We do not sell your personal information. We may share it only in the following circumstances:

• Service providers: Cloud platforms (Microsoft Azure, DigitalOcean), analytics tools (Microsoft Clarity), scheduling (Calendly), and payment processors — each bound by confidentiality obligations
• Authentication: Our self-hosted identity platform (Logto) processes authentication data; we do not share credentials with third-party identity providers beyond what you authorize
• Legal requirements: When required by law, court order, or to protect our rights, property, or safety
• Business transfers: In connection with a merger, acquisition, or sale of assets, where the acquiring party agrees to honor this policy

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 2 years. Project-related data is retained for the duration of the engagement and up to 7 years thereafter for legal and accounting purposes.

5. Cookies and Tracking

Our website uses Microsoft Clarity to collect behavioral analytics data including mouse movements, clicks, and page interactions. This helps us improve website usability. Clarity may use cookies and similar technologies. You can opt out of behavioral tracking by adjusting your browser settings or using browser extensions that block analytics scripts. We do not use advertising cookies or sell behavioral data to advertisers.

6. Security

We implement industry-standard technical and organizational measures to protect your personal information, including TLS encryption for data in transit, access controls, and regular security reviews. Our authentication platform is self-hosted on secured infrastructure. No system is perfectly secure; in the event of a breach affecting your rights, we will notify you as required by applicable law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention obligations)
• Opt-out: Unsubscribe from marketing communications at any time via the link in any email
• Data portability: Request your data in a structured, machine-readable format

To exercise any of these rights, submit a request through our support center at https://mahumtech.com/support. We will respond within 30 days.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website or services after changes constitutes your acceptance of the updated policy. For material changes, we will make reasonable efforts to notify affected users.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: